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Return Policy

SATISFACTION GUARANTEE

If you are not absolutely satisfied with your purchase, for any reason, let us know. We will promptly replace the item or give you a refund of its purchase price. It's that simple.

How to Return an Item?

  • Return item(s) as soon as possible.
  • Write the reason for your return on the back of your packing slip.
  • Enclose the slip in the carton and wrap the package securely.
  • Send it to theĀ return address on your shipping label.

The return address is:

Fortifx

111Terence Dr.

Pittsburgh, PA 15236


  • If you do not have your packing slip, please include the reason for return, along with your name, e-mail address, and phone number (so we may call you with questions) and send the package to the address above.
  • For your protection, please use UPS, Fedex or Insured Parcel Post for shipment.
  • A credit for the price of the item and applicable taxes will be applied to your purchasing method. Shipping and handling charges are not refundable unless a result of an error by Fortifx.
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