If you are not absolutely satisfied with your purchase, for any reason, let us know. We will promptly replace the item or give you a refund of its purchase price. It's that simple.
How to Return an Item?
- Return item(s) as soon as possible.
- Write the reason for your return on the back of your packing slip.
- Enclose the slip in the carton and wrap the package securely.
- Send it to the return address on your shipping label.
The return address is:
Pittsburgh, PA 15236
- If you do not have your packing slip, please include the reason for return, along with your name, e-mail address, and phone number (so we may call you with questions) and send the package to the address above.
- For your protection, please use UPS, Fedex or Insured Parcel Post for shipment.
- A credit for the price of the item and applicable taxes will be applied to your purchasing method. Shipping and handling charges are not refundable unless a result of an error by Fortifx.